Why Us?

We listen, we support, and we solve – together. We’re a multi-generational, family run business, and our family’s name is a part of every one of our client relationships. Those relationships are personal, and our work is personal.

Single-Source Provider for All HVAC Needs

Peterson Service Company simplifies your HVAC management by offering a complete suite of services—maintenance, repair, installation, and building controls—under one roof. With us as your single-source provider, you save time and avoid the confusion of coordinating with multiple contractors. Our integrated approach ensures consistency, efficiency, and a streamlined process, setting us apart from competitors who often specialize in only one area.

Unmatched Commitment to Technician Training

Our technicians are continuously trained through in-house programs, union apprenticeships, and manufacturer-led certifications. By staying up-to-date on the latest HVAC technology and systems, our team can deliver the highest quality service, making us more capable and knowledgeable than many competitors who may not invest as heavily in their staff’s training and development.

Personalized Planning & Budgeting for the Future

Peterson Service Company takes a long-term approach by working closely with clients to develop tailored HVAC plans that align with their operational goals and budget. We help you forecast future needs, from system upgrades to replacements, ensuring you are prepared for what’s ahead. By planning and budgeting proactively, we help you avoid surprises and make informed decisions that protect your investment.

Proactive Solutions That Prevent Problems Before They Happen

Rather than waiting for issues to arise, we offer proactive solutions designed to identify potential problems early. Our regular inspections, customized maintenance plans, and advanced monitoring help prevent costly breakdowns, reduce emergency calls, and extend the life of your HVAC system. This forward-looking approach sets us apart from competitors who tend to be more reactive in their service.

Detailed Service Reporting & Follow-Up

We believe in transparency and accountability. After every service visit, Peterson Service Company provides detailed reports that outline the work performed, system status, and any recommended improvements. Our team follows up with you, offering tailored options that fit your operational needs and budget. This ongoing communication ensures you always have the best solutions in place, tailored to your evolving requirements—something many competitors fail to offer.

Exceptional Customer Service

What truly sets us apart is our dedication to providing unparalleled customer service. Peterson Service Company is committed to building strong, lasting partnerships. Our team is always available to answer your questions, address concerns, and provide prompt, professional support. We believe in fostering open communication and delivering personalized attention that exceeds what many competitors offer.

Custom-Tailored Service Contracts

We understand that each client’s HVAC needs are unique. That’s why Peterson Service Company offers flexible, customized service contracts designed to fit your specific requirements. Whether it’s routine maintenance or comprehensive system management, our personalized contracts help control costs while optimizing system performance, offering more adaptability than the rigid, one-size-fits-all solutions many competitors provide.

Cutting-Edge Building Automation Expertise

We lead the industry in integrating advanced building automation and control systems that optimize HVAC performance and reduce energy consumption. Peterson Service Company’s expertise in these systems allows you to better manage energy use and improve operational efficiency, offering solutions that go beyond what most traditional HVAC service providers can deliver.

Decades of Proven Industry Experience

With over 30 years of experience in the HVAC industry, Peterson Service Company has built a solid reputation for quality, reliability, and exceptional service. Our wealth of experience allows us to provide expert solutions tailored to complex commercial and industrial environments, a depth of knowledge that many competitors may lack.

Energy Efficiency and Sustainability

Sustainability is a core focus for Peterson Service Company. We provide energy-efficient HVAC solutions that reduce both operational costs and environmental impact. Whether it’s upgrading existing systems or designing new, sustainable HVAC solutions, we help businesses meet their efficiency goals, setting us apart from competitors who may not prioritize green technology.

24/7 Emergency Support

When HVAC emergencies strike, downtime can be costly. That’s why Peterson Service Company offers 24/7 emergency support to ensure you’re never without assistance when you need it most. Competitors often lack the same level of around-the-clock service, leaving you vulnerable to delays and extended downtime.

Long-Term Client Partnerships

At Peterson Service Company, we believe in cultivating lasting relationships with our clients. We prioritize your needs and work collaboratively to deliver results that ensure long-term satisfaction. Our approach to building trust and fostering open communication is a key differentiator compared to competitors who may take a more transactional approach.

In-House Training Programs

Our commitment to maintaining the highest service standards begins with our people. By investing in in-house and MSCA-supported training programs, Peterson Service Company ensures that our technicians stay on the cutting edge of HVAC technology. This level of commitment to continuous learning and development is something that many competitors do not offer.