Background A proton therapy facility for cancer treatment, which requires uninterrupted operations due to the nature of its services, faced significant risks related to the cooling system of its proton laser. Patients admitted for treatment cannot leave until the completion of their therapy, making reliable and continuous operation of the facility’s critical assets essential. Challenge Critical Environment: The proton therapy facility relies on a large chiller to cool the proton laser, which is vital for patient treatment. Uninterrupted Operation: Any disruption in cooling can halt treatments, affecting patient care and potentially leading to significant operational challenges. Need for Proactive Management: The facility needed a system to monitor and preemptively address potential issues with the cooling system before they could impact operations. Solution Installation of Building Controls PSC installed advanced building controls to continuously monitor the critical chiller asset responsible for cooling the proton laser. Implementation of Pre-Alarms Proactive Monitoring: Pre-alarms were set up to alert PSC if temperatures started to deviate from the acceptable range before triggering an auto shutdown. Remote Diagnostics: Upon receiving a pre-alarm, PSC could remotely access the system to diagnose the issue. Immediate Response: If a mechanical issue was identified, PSC dispatched a primary technician to the site immediately to address the problem. Seamless Operation: The proactive system ensured that issues were resolved without downtime, often before the end user was even aware of a potential problem. Outcome Improved Reliability: The installation of building controls and pre-alarms significantly improved the reliability of the cooling system, ensuring the proton therapy facility could operate without interruptions. Proactive Issue Resolution: Potential issues were identified and resolved proactively, preventing downtime and maintaining the integrity of patient treatment schedules. Enhanced Patient Care: Continuous operation of the proton laser ensured that patients received their treatments without delays, enhancing the overall quality of care. Operational Efficiency: The facility benefited from reduced emergency interventions and increased operational efficiency due to the proactive monitoring and quick response capabilities of PSC. Key Takeaways Importance of Building Controls Installing building controls in critical environments like healthcare facilities is crucial for maintaining operational reliability and ensuring uninterrupted service delivery. Proactive Monitoring Pre-alarms allow for early detection of potential issues, enabling proactive management and reducing the risk of unexpected downtime. Remote Diagnostics and Immediate Response PSC’s ability to remotely diagnose and address issues ensured swift and effective resolution, minimizing impact on facility operations. Continuous Patient Care The seamless operation of critical assets ensured that patient treatments proceeded without interruptions, maintaining high standards of care and patient satisfaction. “The implementation of Peterson’s building controls and pre-alarms has been a game-changer for our facility. Their proactive approach ensures our proton laser operates flawlessly, allowing us to provide uninterrupted and high-quality care to our patients. Their responsiveness and expertise are invaluable.” This case study highlights the critical role of building controls and proactive monitoring in maintaining the reliability of essential systems in a healthcare setting, emphasizing the benefits of uninterrupted operations and enhanced patient care. Customizing it with specific details and client testimonials can further illustrate the impact of PSC’s solutions. 0 years of business 0 Hour HVAC service 0 factory trained technicians A Critical Partner for Your Critical Operations The job of modern-day HVAC & building controls goes far beyond installing and servicing. We partner with you to tackle your most complex problems and help ensure that your buildings run smoothly and in an efficient, technology-enabled, and cost-effective manner. BAS System Overhaul for School District A new customer, referred by a neighboring school district, approached Peterson with significant issues in their Building Automation System (BAS). The existing system, installed by an unknown vendor, was not functioning properly, causing discomfort and operational inefficiencies. Temporary Cooling for Non Client A manufacturing facility in Bristol, PA, specializes in paper goods where climate control is crucial for product quality. The facility, spanning 100,000 square feet, faced significant HVAC challenges due to poor maintenance of existing equipment. Peterson was brought in as a referred vendor to address the cooling issues and provide a sustainable solution. Emergency Boiler Repair for Medical Wing During Holiday Season A medical wing of a healthcare facility experienced a critical heating failure during the Christmas holiday. The boiler, essential for maintaining a comfortable and safe environment for patients and staff, had a history of poor maintenance and no detailed operational history, leading to its breakdown. Peterson Service Company (PSC) was called in to address the emergency and provide a long-term solution.
BAS System Overhaul for School District A new customer, referred by a neighboring school district, approached Peterson with significant issues in their Building Automation System (BAS). The existing system, installed by an unknown vendor, was not functioning properly, causing discomfort and operational inefficiencies.
Temporary Cooling for Non Client A manufacturing facility in Bristol, PA, specializes in paper goods where climate control is crucial for product quality. The facility, spanning 100,000 square feet, faced significant HVAC challenges due to poor maintenance of existing equipment. Peterson was brought in as a referred vendor to address the cooling issues and provide a sustainable solution.
Emergency Boiler Repair for Medical Wing During Holiday Season A medical wing of a healthcare facility experienced a critical heating failure during the Christmas holiday. The boiler, essential for maintaining a comfortable and safe environment for patients and staff, had a history of poor maintenance and no detailed operational history, leading to its breakdown. Peterson Service Company (PSC) was called in to address the emergency and provide a long-term solution.